1. Agreement
These Terms of Service ("Terms") govern your access to and use of AI Social Agent (the "Service") at https://ai-social-agent-client.vercel.app. By creating an account or using the Service, you agree to these Terms and our Privacy Policy.
If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" refers to that company.
2. The Service
AI Social Agent is a software-as-a-service platform that helps businesses connect Facebook Lead Ads, manage leads, automate follow-up calls, and use optional marketing tools for connected Facebook Pages.
Features may change over time. We may add, modify, or discontinue features with reasonable notice where practicable.
3. Account registration
- You must provide accurate account information and keep it up to date.
- You are responsible for safeguarding your login credentials.
- You must be at least 18 years old (or the age of majority in your jurisdiction).
- One person or legal entity may not maintain multiple abusive or fraudulent accounts.
4. Facebook, Meta, and third-party platforms
Certain features require you to connect third-party accounts (for example Facebook Pages via Facebook Login for Business). Your use of those platforms is subject to their own terms and policies, including Meta Platform Terms and Community Standards.
You agree that:
- You will only connect Pages and assets you are authorized to manage
- You will comply with applicable advertising, telemarketing, and privacy laws
- You will obtain any required consents before contacting leads by phone, SMS, or email
- You will not use the Service to scrape, resell, or misuse Meta platform data
We may suspend access if Meta revokes permissions, your token expires, or your integration violates platform policies.
5. Google and other future integrations
If we offer Google Sign-In or other Google API features, your use will also be subject to the applicable Google terms and API policies. We will publish updated terms or notices before enabling such features.
6. Prepaid wallet and billing
- Outbound AI calls and certain usage-based features consume prepaid wallet balance.
- Top-ups are processed through Stripe. Prices and rates are shown in the product before purchase.
- Wallet balances are generally non-refundable except where required by law or explicitly stated.
- You are responsible for taxes associated with your purchases where applicable.
7. Acceptable use
You may not use the Service to:
- Violate any law, regulation, or third-party rights
- Send spam, harassing calls, or deceptive marketing
- Upload malware, probe systems, or attempt unauthorized access
- Reverse engineer or resell the Service except as permitted by law
- Process sensitive categories of data without lawful basis and appropriate safeguards
8. AI-generated content and calls
The Service may generate call scripts, replies, posts, or recommendations using artificial intelligence. You are responsible for reviewing configurations and ensuring AI-assisted outreach complies with your industry rules and local laws. AI output may be inaccurate; do not rely on it as legal, medical, or financial advice.
9. Intellectual property
We retain all rights in the Service, software, branding, and documentation. You retain rights in your business content and lead data. You grant us a limited license to host, process, and transmit your content solely to provide the Service.
10. Confidentiality and data protection
We handle personal data as described in our Privacy Policy. For business customers processing personal data through the Service, you are generally the data controller for your leads and we act as a processor/service provider supporting your instructions through the product.
11. Suspension and termination
You may stop using the Service at any time and may delete your account under My account. We may suspend or terminate access if you breach these Terms, create security risk, or fail to pay amounts due. Upon termination, your right to use the Service ends; certain sections of these Terms survive termination.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED AVAILABILITY, ERROR-FREE OPERATION, OR SPECIFIC BUSINESS RESULTS FROM LEAD FOLLOW-UP OR ADVERTISING FEATURES.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
14. Indemnification
You will defend and indemnify us against claims arising from your content, your use of the Service, your violation of these Terms, or your violation of applicable law or third-party platform policies.
15. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. Courts in Ontario shall have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court.
16. Changes
We may update these Terms by posting a revised version on this page. Continued use after changes become effective constitutes acceptance of the updated Terms.
17. Contact
Questions about these Terms: seleneratech@gmail.com